We don't just offer great products, but phenomenal customer service too. If you have any questions regarding our flameless candles, company or an order you have placed, please contact our customer service team through the below form or call us toll-free at 1.888.644.4373 x 603. Please keep in mind our office hours are Monday - Friday from 8 AM to 5:00 PM, Pacific Time and that we are closed during all Canadian holidays.
To save your time, we've made a couple of resources that may help answer your questions:
Help Videos for timers, remote controls and coin-battery changes
FAQ Page for general product, shipping, return and warranty information
Thank you for visiting our website and we hope you enjoy our flameless candle shopping experience.